Privacy Policy
Effective Date: October 16, 2025
PersonaBox, Inc. (“PersonaBox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (personabox.app), Chrome extension, and related services (collectively, the “Services”).
If you do not agree with this Policy, please discontinue use of our Services.
1. Information We Collect
We collect the following types of information when you use PersonaBox:
a. Account Information
When you sign up or log in using Clerk, we collect basic information such as your name, email address, and organization.
b. Payment Information
When you subscribe or make a purchase, payment details are processed securely by Stripe. We do not store your credit card number or billing details directly.
c. Usage Data
We collect analytics data, including feature usage, browser type, device information, and actions within our Chrome extension and web app. This data helps us improve product performance and user experience. We use Google Analytics and PostHog for this purpose.
d. Documents and Content
When you upload or analyze text or documents using PersonaBox, we temporarily process this data to provide AI-powered insights and messaging feedback. Data may be stored in Supabase for functionality and analytics.
e. AI Processing
When you use AI-related features, your data (such as text snippets or prompts) may be securely transmitted to OpenAI and Anthropic APIs to generate responses. We do not sell or train models on your proprietary content.
f. Chrome Extension Storage
The Chrome extension stores selected content, personas, user preferences, and analysis results locally on your device using Chrome's storage API. This data is stored locally in your browser and is only transmitted to our servers when you explicitly request content analysis.
2. How We Use Your Information
We use your information to:
- Provide and improve our Services.
- Authenticate and manage your account.
- Process payments and subscriptions.
- Analyze product performance and user engagement.
- Communicate with you about updates, security, or product changes.
- Comply with legal obligations and enforce our Terms of Service.
3. Data Sharing and Disclosure
We may share your information with:
- Service providers who help us operate the platform (e.g., Clerk, Stripe, Supabase, Mastra, Google Analytics, OpenAI, Anthropic, PostHog).
- Legal authorities if required by law, court order, or to protect our rights.
- Business transfers, such as mergers, acquisitions, or financing events.
We do not sell personal information to third parties.
4. Data Retention
We retain your personal data as long as your account is active or as needed to provide our Services. You may request deletion of your data at any time by contacting mike@personabox.app.
Chrome Extension Data: Selected content and analysis results are stored locally in your browser with a maximum of 5 items in your history. You can clear this data at any time by clearing the extension's storage through Chrome's settings or by uninstalling the extension. Analysis results stored in our database are retained as long as your account is active.
5. International Data Transfers
We operate in the United States but may process and store data in other regions. For users in the European Union or United Kingdom, we rely on approved transfer mechanisms such as Standard Contractual Clauses (SCCs) to safeguard your data.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing activities.
- Request data portability.
- Withdraw consent at any time (where applicable).
To exercise your rights, contact us at mike@personabox.app.
7. Cookies and Tracking
PersonaBox uses cookies and similar technologies to enhance functionality, remember preferences, and analyze usage patterns. You can control cookies through your browser settings.
8. Chrome Extension Permissions
Our Chrome extension requests the following permissions to provide its features:
- Active Tab Access: To read and select content from web pages when you explicitly choose to analyze it.
- Storage: To save your personas, preferences, and analysis history locally on your device.
- Cookies: Required for secure authentication via Clerk.
- Scripting: To inject content selection tools into web pages when you activate the selection feature.
- Optional Site Access: You may grant the extension access to specific websites to enable content selection. The extension only accesses page content when you actively use the selection feature.
You can manage or revoke these permissions at any time through Chrome's extension settings.
9. Data Security
We use encryption, secure access controls, and regular monitoring to protect your data. However, no online service is 100% secure. You use PersonaBox at your own risk.
10. Children's Privacy
Our Services are not intended for children under 16, and we do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on personabox.app/privacy with a new “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
PersonaBox, Inc.
Delaware, USA