Terms of Service

Effective Date: October 16, 2025

Welcome to PersonaBox! These Terms of Service (“Terms”) govern your access to and use of PersonaBox, Inc.'s (“PersonaBox,” “we,” “us,” or “our”) website (personabox.app), Chrome extension, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use PersonaBox.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using PersonaBox, you represent that you meet these requirements.

2. Accounts and Access

You may need to create an account using Clerk to access certain features. You are responsible for:

  • Keeping your account credentials secure.
  • All activity that occurs under your account.
  • Promptly notifying us of any unauthorized access or breach.

PersonaBox reserves the right to suspend or terminate accounts that violate these Terms or disrupt the Service.

3. Subscription and Payments

  • Payments are processed securely through Stripe.
  • Billing: Fees, terms, and renewal policies are described at checkout or in your billing settings.
  • Taxes: You are responsible for any applicable taxes or fees.
  • Cancellations: You may cancel your subscription at any time, and your access will continue through the end of your billing period.
  • Refunds: Unless otherwise required by law, all payments are non-refundable.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful or misleading purpose.
  • Attempt to copy, reverse engineer, or modify PersonaBox's software.
  • Upload or share malicious code or infringing content.
  • Use the Service to create or distribute spam, misinformation, or offensive content.

We reserve the right to suspend accounts engaging in prohibited activity.

5. User Content

When you upload or input content (including text or documents) into PersonaBox:

  • You retain ownership of your content.
  • You grant PersonaBox a limited, non-exclusive license to process and analyze your content solely for providing and improving our Services.
  • We do not use your content to train AI models or share it with third parties, except as necessary to provide functionality (e.g., with OpenAI, Anthropic, Supabase, or Mastra).

6. AI-Powered Features

PersonaBox uses large language models (LLMs) from OpenAI and Anthropic to generate suggestions and insights. By using these features, you understand and agree that:

  • Outputs may not always be accurate or appropriate.
  • You are responsible for reviewing and validating all AI-generated content before using it publicly or commercially.
  • PersonaBox is not liable for damages arising from reliance on AI outputs.

7. Intellectual Property

All software, design, trademarks, logos, and content provided by PersonaBox are our property or licensed to us. You may not reproduce, distribute, or use them outside of our Services without written permission.

8. Termination

You may stop using PersonaBox at any time. We may suspend or terminate your access if:

  • You violate these Terms or our Privacy Policy.
  • You misuse or abuse the Service.
  • We are required by law to do so.

Termination does not relieve you of payment obligations incurred prior to the termination date.

9. Disclaimer of Warranties

PersonaBox is provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, reliability, availability, or fitness for a particular purpose.

10. Limitation of Liability

To the fullest extent permitted by law, PersonaBox and its affiliates are not liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or business opportunities.
  • Errors or inaccuracies in AI-generated content.

Our total liability for any claim arising under these Terms shall not exceed the amount paid by you to PersonaBox in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold harmless PersonaBox, its employees, and affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Changes to These Terms

We may update these Terms periodically. The updated version will be posted at personabox.app/terms with a new effective date. Continued use of PersonaBox after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles.

14. Chrome Extension Use

When using our Chrome extension, you acknowledge and agree that:

  • You control what content is analyzed by explicitly selecting it on web pages.
  • You are responsible for ensuring you have the right to analyze content from third-party websites.
  • The extension only accesses page content when you actively use the selection feature.
  • Selected content is temporarily stored locally on your device and is only sent to our servers when you request analysis.
  • You may revoke the extension's permissions at any time through Chrome's extension settings.
  • The extension requires certain browser permissions (storage, active tab access, scripting, cookies) to function properly, as detailed in our Privacy Policy.

15. Contact Us

For any questions about these Terms, please contact:

mike@personabox.app

PersonaBox, Inc.
Delaware, USA